Terms & Conditions

Payments

Payment can be accepted via PayPal, VISA, MasterCard, American Express, and Discover. Sorry, we do not accept personal checks. Your card number will be protected using SSL, industry-leading encryption standard. If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

  • We will not trade with or provide any services to OFAC and sanctioned countries.
  • Customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website.
  • Cardholder must retain a copy of transaction records and Merchant policies and rules.
  • User is responsible for maintaining the confidentiality of his account.


Cancellation

 Any request for order cancellation will be entertained strictly as per the clauses mentioned below-

  •  Order cancellation request, within 24 hours. Your order cancellation will result into a direct/flat deduction of 5% from your ordered item amount.
  • However, if you request order cancellation within a week or 2 days of order confirmation, there will be 20% deduction from the ordered item amount.
  • No requests for order cancellation will be entertained, after 3 days of your order confirmation.

To cancel your order contact us at: support@thefanjacket.com

Order Acceptance & Payment

If within stipulated time period of 24 hours we will not get response for order confirmation from your side, we will take it as confirmed order and start processing.
No product, color and measurement changes after 24 hours of your order placement will be entertained as the product is sent for processing.

Prices and availability of products on the Site are subject to change without notice. Errors will be corrected when discovered. Our Site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our Site may be incorrectly priced. We will normally verify prices as part of our order processing procedures so that, where a product’s correct price is less than our stated price, we will refund the lower amount when dispatching the Product to you. If a product’s correct price is higher than the price stated on our Site, we will normally, at our discretion, either contact you for instructions before dispatching the product, or reject your order and notify you of such rejection. We are under no obligation to provide the product to you at the incorrect (lower) price, even after we have sent you an Order Confirmation or a Shipping Confirmation, if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a pricing error.

Governing Law

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE. United Arab of Emirates is our country of domicile.

  • TATHEER TEXTILE TRADING CO. L.L.C” maintains the https://thefanjacket.com/ Website (“Site”).
  • Visa or MasterCard debit and credit cards in AED & USD will be accepted for payment